Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bonnie Evans

Bonnie Evans

May 18, 2026

5  out of  5
rating by Bonnie Evans
"I have been a StateFarm client for more years than i want to think possible! In all those years with Bruce and his staff I have always recieved excellent service and answers to all my questions and problems in a professional and concerned manner. I have never considered changing agents and hope I never have to ! Thank you to the entire staff!!"
Profile photo of GO WEST REALTY

GO WEST REALTY

May 13, 2026

5  out of  5
rating by GO WEST REALTY
"Great local company with great values , this agency is very responsive and a great resource for myself as a Real estate Broker - Kepp up the great work Bruce :)"
Profile photo of The_ Reaper

The_ Reaper

March 25, 2026

5  out of  5
rating by The_ Reaper
"This branch has been nothing but helpful and understanding with our situation. I would recommend anyone in the area to this office"
Profile photo of Kim Johnson

Kim Johnson

March 21, 2026

5  out of  5
rating by Kim Johnson
"I have been with State Farm and Bruce Karolyn with his crew for a long time. They have always been really good about helping me with any situation that I had. They have also been absolutely wonderful at explaining to me the best way to handle different things over the years Concerning Insurance. I’ve never had a problem with any parts of my insurance or with any of those people who work at his office. if I could rate them up to a 10 star, I would say they do about a 20."
Profile photo of Pam Depa

Pam Depa

February 19, 2026

5  out of  5
rating by Pam Depa
"Customer service was amazing,
Rob was great in answering all my questions and making sure we got everything we needed taken care of quickly."
Profile photo of Denise Christensen

Denise Christensen

January 23, 2026

5  out of  5
rating by Denise Christensen
"I’ve been with this State Farm office for 15 years now they are always friendly and answered any questions I’ve ever had thank you all at Oroville State Farm everyone is so friendly and willing to help you can even just walk into their office without a appointment and they assist you right away they are awesome this is an addition to my original rating. I just met with Sarah at the State Farm. She was very knowledgeable. I learned more stuff this time at this visit than I did had any other other visits and I’m not even confused on the stuff that I was confused on anymore. I will say again in this office is amazing and all the people in here are very very knowledgeable and very helpful. I would recommend State Farm especially this office to anybody."
Profile photo of Tre'shon Bruce

Tre'shon Bruce

December 19, 2025

5  out of  5
rating by Tre'shon Bruce
"I have been with this State Farm Branch since 2009 & I have had nothing but great service. From getting my teenage daughter the right insurance policy without breaking the bank to life insurance for both me and my wife to home insurance. They cover it all and make you feel good about the policy you’re choosing.

Thank you State Farm."
Profile photo of Monica Ornelas

Monica Ornelas

December 19, 2025

5  out of  5
rating by Monica Ornelas
"Excellent customer service. Very helping. Made my transition from switching insurance a piece of cake!"
Profile photo of cynthia pelletreau

cynthia pelletreau

December 19, 2025

5  out of  5
rating by cynthia pelletreau
"Have nothing but positive things to say about Bruce and his team. They are always prompt, courteous and so helpful. Really appreciate all they do."
Profile photo of Larry Bryce

Larry Bryce

December 18, 2025

5  out of  5
rating by Larry Bryce
"I highly recommend Bruce Karolyi and his staff for all your insurance needs. They’re always helpful in finding ways for us to reduce our insurance premiums and helpful with any questions we have regarding our claims."
Profile photo of SHANNON BASS

SHANNON BASS

December 17, 2025

5  out of  5
rating by SHANNON BASS
"State Farm is always super helpful with whatever I need help with. Works with me when things are tight and always answer my questions when I have any."
Profile photo of Jana Cooper

Jana Cooper

December 17, 2025

5  out of  5
rating by Jana Cooper
"Sarah is amazing. Very knowledgeable and accommodating. She really came through for me."
Profile photo of peggy martinez

peggy martinez

December 17, 2025

5  out of  5
rating by peggy martinez
"I recently spoke with Melissa Nicholas over my auto insurance & she was very knowledgeable with excellent customer service!"
Profile photo of Melissa Hetherwick

Melissa Hetherwick

December 17, 2025

5  out of  5
rating by Melissa Hetherwick
"I have had a policy with State Farm for many years. Melissa is always very helpful and answers all my questions and is always very professional."
Profile photo of K. C.

K. C.

December 17, 2025

5  out of  5
rating by K. C.
"State Farm has taken care of me for my auto and home owners insurance better than any other company I have been with. Sarah has been a lifesaver in getting me and my family insured properly. I will forever recommend her and the State Farm agency she represents. Thank you sooooo very much Sarah, you are amazing!!!"
Profile photo of K B

K B

December 17, 2025

5  out of  5
rating by K B
"Back at the start of COVID (June 2020) I broke down on the side of the road in a worst-case scenario.
Blind corner, just before the guard rail, around the corner of a large hill, with a sheer drop on my side of the road, in the heat of the mid day summer with no AC (broken fuel pump).

Bruce Karolyi was able to get me out of the situation and towed to my preferred mechanic's shop with a call to his office.

Thanks again to Bruce & his team!"
Profile photo of Carrie Lawrence

Carrie Lawrence

December 16, 2025

5  out of  5
rating by Carrie Lawrence
"Great customer service. We switched from a different insurance company and we are happy we did. Greatful for Sarah and all of her work on getting our insurance and life insurance polices going. The accident claim was a breeze and handled quickly! Best decision my husband and I did was go to State Farm!"
Profile photo of April Back

April Back

December 16, 2025

5  out of  5
rating by April Back
"State Farm is the best. Professional and friendly staff and best rates!"
Profile photo of Bailey Ashby

Bailey Ashby

December 16, 2025

5  out of  5
rating by Bailey Ashby
"Wonderful experience with Melissa ! Always so nice and helpful!!!"
Profile photo of Jrice P

Jrice P

December 16, 2025

5  out of  5
rating by Jrice P
"Bruce Karolyi was very helpful. He guided me and explained everything very clearly. I thank him for his service."
Profile photo of Miguel Aguirre

Miguel Aguirre

December 16, 2025

5  out of  5
rating by Miguel Aguirre
"This Branch is great! Very good service and support. Thanks to Robert I got all of my insurance needs taken care of effectively and efficiently!"
Profile photo of Andrea Salazar

Andrea Salazar

December 16, 2025

5  out of  5
rating by Andrea Salazar
"I moved to the area earlier this year and Bruce’s office made the transfer of my insurance to their office so seamless. Their agent Robert is always ready to help and answer any questions. Great service I would definitely recommend this office for car insurance!"
Profile photo of Cody Merrifield

Cody Merrifield

December 16, 2025

5  out of  5
rating by Cody Merrifield
"The staff here are amazing! The process felt easy with no confusion at all, I was taken back on how stress free it felt to get insurance here. I left that office knowing I was in good hands, big thank you again to the staff you guys are awesome!!"
Profile photo of Ron Faria

Ron Faria

November 6, 2025

5  out of  5
rating by Ron Faria
"Bruce and his staff are great. Knowledgeable,friendly and efficient. Highly recommend"
Profile photo of Nicole Arista

Nicole Arista

October 8, 2025

5  out of  5
rating by Nicole Arista
"They made my insurance claim for my car accident SO easy and hassle free. I am very thankful!!"